Partnership Retainers

Your systems are built. Now keep them running, evolving, and delivering results—without adding headcount.

Why Partner Beyond the Build?

When we hand off a system, you own it completely. Full documentation, trained team, everything you need to operate independently. Many clients do exactly that—and it works.

But systems aren't static. APIs change. Your business evolves. New opportunities emerge. Edge cases appear that no one anticipated. Without ongoing attention, even well-built systems can drift, break, or become bottlenecks.

A retainer isn't about paying for hours or making us an extension of your payroll. We're still running our own business—we're just reserving capacity to serve yours. You get dedicated expertise on call, proactive maintenance, and a partner invested in your systems' long-term success.

Three Tiers, Scaled to Your Needs

Each tier is priced as a percentage of your initial build—so the investment scales with the complexity of what we're maintaining.

Maintenance

Keep it running

The lightest touch. We monitor your systems, fix bugs and errors as they arise, handle API updates and integration maintenance, and provide general technical support when you need it.

Bug fixes & error resolution
API updates & integration maintenance
Monthly performance review
General technical support

Best for teams who want peace of mind without active optimization.

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Optimization

Make it better

Everything in Maintenance, plus active improvement. We continuously optimize workflows, discover new use cases, and ensure your systems evolve with your business.

Everything in Maintenance
Ongoing workflow optimization
New use case discovery
Bi-weekly strategy calls
Quarterly ROI reporting

Best for growth-focused teams who want systems that improve over time.

Strategic Partnership

Scale together

The full partnership. We become an embedded part of your operations team—driving continuous iteration, expansion, and strategic alignment across all your systems.

Everything in Optimization
New system builds included
Weekly strategic alignment
Priority support (< 4hr response)
Team training & enablement
Quarterly business reviews

Best for teams building multiple systems or undergoing rapid growth.

Ready to Keep Your Systems Evolving?

Let's discuss which retainer tier makes sense for your business and your systems.