Partnership Retainers

Your systems are built. Now keep them running, evolving, and delivering results—without adding headcount.

Why Partner Beyond the Build?

When we hand off a system, you own it completely. Full documentation, trained team, everything you need to operate independently. Many clients do exactly that—and it works.

But systems aren't static. APIs change. Your business evolves. New opportunities emerge. Edge cases appear that no one anticipated. Without ongoing attention, even well-built systems can drift, break, or become bottlenecks.

A retainer isn't about paying for hours or making us an extension of your payroll. We're still running our own business—we're just reserving capacity to serve yours. You get dedicated expertise on call, proactive maintenance, and a partner invested in your systems' long-term success.

Three Tiers, Scaled to Your Needs

Each tier is priced as a percentage of your initial build—so the investment scales with the complexity of what we're maintaining.

Maintenance

Keep it running

The lightest touch. We monitor your systems, fix bugs and errors as they arise, handle API updates and integration maintenance, and provide general technical support when you need it.

Bug fixes & error resolution
API updates & integration maintenance
Monthly performance review
General technical support

Best for teams who want peace of mind without active optimization.

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Optimization

Make it better

Everything in Maintenance, plus active improvement. We continuously optimize workflows, discover new use cases, and ensure your systems evolve with your business.

Everything in Maintenance
Ongoing workflow optimization
New use case discovery
Bi-weekly strategy calls
Quarterly ROI reporting

Best for growth-focused teams who want systems that improve over time.

Strategic Partnership

Scale together

The full partnership. We become an embedded part of your operations team—driving continuous iteration, expansion, and strategic alignment with your business goals.

Everything in Optimization
Continuous systems iteration & expansion
White-labeled KPI dashboard/hub
Monthly executive reviews
KPI-based performance bonuses

Best for companies treating automation as a core competitive advantage.

This Isn't Hourly Work

You're not buying hours.

A retainer isn't a time bank. You're paying for outcomes: systems that work, problems that get solved, improvements that happen. We don't clock in and out—we deliver results.

We're not your employees.

Jordan Labs is an independent business. We bring outside perspective, specialized expertise, and accountability that internal hires often can't provide. You get the benefits without the overhead.

Pricing scales with complexity.

Each tier is priced as a percentage of your initial build. A more complex system requires more attention—and the investment reflects that. Simple and fair.

You can always walk away.

Retainers are month-to-month after an initial commitment period. If the value isn't there, you're not locked in. We earn the relationship every month.

Ready to Keep the Momentum?

Let's talk about what ongoing partnership could look like for your business.